Shipping and Payment

Payment and dispatch

The products are delivered all over the world (from Germany)

Germany order value shipping costs

Minimum order
€ 0.00 € 4.20
from order value € 100.00 (netto) free
     

International Zone 1*
Belgien, Dänemark, Frankreich, Liechtenstein, Luxemburg, Niederlande, Österreich, Polen, Schweiz, Tschechische Republik,Großbritannien, Italien, Schweden, Slowakei, Slowenien, Spanien, Ungarn,Albanien, Bosnien-Herzeg., Finnland, Bulgarien, Griechenland, Irland, Island, Kroatien, Lettland, Litauen, Malta, Mazedonien, Montenegro, Norwegen, Portugal, Rumänien, Serbien, Ukraine, Weißrussland, Estland

   
Minimum order € 0.00 € 12.90

* For international delivery, the following payment methods are possible: Sofortüberweisung, Paypal and transfer.

Deliveries to non-EU countries incur additional duties and fees. For more information, see, for example http://ec.europa.eu/taxation_customs/dds/cgi-bin/tarchap?Lang=DE and Import VAT http://auskunft.ezt-online.de/ezto/Welcome.do and especially for Switzerland under http://xtares.admin.ch/tares/login/loginFormFiller.do.

Payment Methods

Pay us conveniently and easily
In order to make the processing of the payment as easy as possible, we offer you a variety of payment methods.

klarna / Sofortüberweisung

Sofortüberweisung
With klarna / Sofortüberweisung can be paid immediately without registration convenient, easy and secure with the online banking account. The access data for the online banking of your own bank (PIN / TAN) are required.

PayPal & PayPal Express
Of course, we can also order via PayPal.

Advance payment / transfer in advance
Of course, prepayment is possible with us. You will receive our bank details by e-mail after placing your order.
Please enter your name as the subject. Not recommended for fast deliveries.

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge a flat shipping fee of 4,20 € per order.

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the order value (gross product value):

Delivery of download items:
 
Supply of download products: Download products (digital content which is not supplied on a physical data carrier) do not incur shipping costs.

Download products are sent to you as data via E-mail within 24 hours after concluding the contract (with an agreed advance payment after the time of your payment instruction).

The customers can download the Download items via a link shared through email.
This email is sent with the access data for the Download within 24 hours after placing the order (in case an advance payment has been agreed upon, after the payment authorisation).

The customers can download the Download items in their customer accounts.
This Download is provided within 24 hours after placing the order (in case an advance payment has been agreed upon, after the payment authorisation).
The customers are also informed about the provision via email.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 – 3 days, for deliveries abroad within 5 – 10 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Terms of payment

For domestic deliveries (Germany) the following payment options are available:

–  Payment in cash at the time of collection
–  Prepayment via transfer
–  Payment via credit card
–  Payment via PayPal
–  Payment via PayPal Express
–  Payment via PayPal Plus (credit card, direct debit, invoice) 
–  Payment via instalment purchase (via PayPal)
–  Payment via Sofortüberweisung [immediate transfer] –  Payment via Klarna Checkout (Klarna invoice, Klarna credit sale agreement, instant transfer, credit card, direct debit)
–  Stripe 

In case of deliveries to a foreign country, you have the following payment options:

–  Payment in cash at the time of collection
–  Prepayment via transfer
–  Payment via credit card
–  Payment via PayPal
–  Payment via PayPal Express
–  Payment via PayPal (credit card, direct debit, invoice)
–  Payment via Sofortüberweisung [immediate transfer] –  Payment via Klarna Checkout (Klarna invoice, Klarna credit sale agreement, instant transfer, credit card, direct debit)
–  Stripe 
 

Further details on payment

 

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

Payment via Klarna Checkout
We offer the following payment options in cooperation with Klarna. Payment is always made to Klarna:

  • Klarna invoice: Payable within 14 days of the invoice date. The invoice is issued upon dispatch of the goods and sent by email. Find the payment conditions here.                                                                                        
  • Klarna credit sale agreement: With Klarna’s finance service, you can flexibly pay for your purchase in monthly instalments of at least 1/24 of the total amount (however, at least EUR 6.95). Find more information on the Klarna credit sale agreement, including general terms and conditions and the European standard information for consumer credit here.
  • Instant transfer
  • Credit card (Visa/Mastercard)
  • Direct debit

Payment options are provided as part of Klarna Checkout. Find more information and terms of use for Klarna Checkout here. Get more information on Klarna here.
Your personal details will be handed by Klarna in accordance with the valid data protection provisions and the respective information in Klarna’s data protection provisions.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.